Escala Digital team collaborating in an office alongside a client
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HELPDESK OFFLINE — MON–FRI 08:00–18:00

We optimise your systems and processes with automation and AI, so your business does more of what it’s good at.

SPALDING, LINCOLNSHIRE, UK
SYSTEMS, PROCESS & AI
AUTOMATION·AI IMPLEMENTATION·INTEGRATION·SYSTEM CONFIGURATION·CRM & CPQ·SALESFORCE·HUBSPOT·EPICOR·MICROSOFT 365·CUSTOM APIS·CHATBOTS·WEBSITES·AUTOMATION·AI IMPLEMENTATION·INTEGRATION·SYSTEM CONFIGURATION·CRM & CPQ·SALESFORCE·HUBSPOT·EPICOR·MICROSOFT 365·CUSTOM APIS·CHATBOTS·WEBSITES·
THE PROBLEM

Where the week goes.

Desk with dual monitors showing system dashboards
01

Systems that don’t talk to each other.

02

Manual work that eats the week.

03

AI that everyone else is already using to move faster.

04

Growth outpacing the systems built for it.

05

Knowledge that only exists in one person’s head — gone the moment they retire, get sick, or leave.

THE SOLUTION

No specialist hire required. Just scale, on demand.

We analyse and identify what’s costing time, capability or continuity, then build the fix — automation, AI implementation, integration, or a properly configured system, documented and set up to run without depending on any one person.

AUTOMATION AI IMPLEMENTATION INTEGRATION SYSTEM CONFIGURATION DOCUMENTED
BEHIND ESCALA

Decades of hands-on systems work.

Built on decades of hands-on systems implementation and business process optimisation, spanning CPQ and CRM systems, studio software, insurance platforms and general administration systems — delivered for clients across the globe.

We’ve built everything from fully coded APIs to custom connectors and chatbots. We’re well placed to modernise and fine-tune your business and operations, system-agnostic, with direct experience in Salesforce, HubSpot, Epicor, Microsoft 365 and more.

SALESFORCE HUBSPOT EPICOR MICROSOFT 365 CPQ CRM CUSTOM APIS CONNECTORS CHATBOTS
Workspace with code and wireframes on screen

Services.

SCOPED AND QUOTED INDIVIDUALLY
Systems, Process & AI Implementation

Automation, AI implementation, integration, system configuration, and websites built for the modern era. Scoped after understanding what’s actually needed.

Contract & Interim Resource

Day-rate delivery capacity.

Additional IT Services

Essential and Complete IT support plans: helpdesk, monitoring, security and backup, on their own or alongside other work.

PROJECT DELIVERY

Four stages. Visible to you throughout.

Every engagement runs the same way, tracked in Jira. Scrum or Kanban, your choice.

ONE CONTINUOUS TAKE
01

Scope it

We audit what you run, what it costs and where it hurts. Then a fixed fee in writing — with the things we are not doing listed just as plainly.

02

Build it

Two-week increments you can see. Working software at the end of each one, not a status report about it.

03

Go live

Cutover planned around your working week, with your team trained before the switch, not after it.

04

Stay on it

Documented and set up to run without depending on any one person. The people who built it are still here if you want them.

TALK TO AN ENGINEER, NOT A REP

Run on us.

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